Wholesale Plumbing, Heating and HVAC Distributor
Wholesale Plumbing, Heating and HVAC Distributor

Grove Supply, Inc. - Privacy Policy

We Value Your Privacy.

 

Grove Supply, Inc. recognizes the importance of protecting the privacy of our customers and the visitors to our website. Grove Supply, Inc. is committed to maintaining the following Privacy Policy to protect your personal information. Please carefully review this Policy before using the Grove Supply, Inc. website. By using this Site, you signify you are in agreement with our Privacy Policy.

 

What Information Do We Collect?

 

Grove Supply, Inc. will collect transactional information from companies or individuals who purchase products from our Site. During a purchase transaction, we will collect and store your name, billing address, shipping address (if different from billing address), telephone number, email address and payment information. The payment and contact information is used to complete and verify the transaction, and your email address allows us to contact you regarding the receipt, completion, and shipping of your product.

We collect the personal information you provide us when requesting a quote, submitting a question through our "contact us" form, subscribing for special offers or promotional emails, participating in a contest or survey or applying for a business account.

As with many websites, we collect and store non-personally identifiable information, including but not limited to browser type, IP address, operating system, date, time, length of stay and specific pages accessed during your visit. This general information is not merged with any personal information collected. Non-personally identifiable information is aggregated in order to learn how visitors interact with our Site in order to offer improved future features and experiences.

Grove Supply, Inc. may also retain the content of the communications that are sent to Grove Supply, Inc. customer service representatives. This information helps Grove Supply, Inc. to improve and respond to Visitors' inquiries regarding the Site.

 

Information Collected While Applying for a Grove Supply, Inc. Account

 

If you are a business and wish to apply for an account with Grove Supply, Inc., we will collect certain personal information. To personalize and expedite your transactions, we will ask you to create a user name and password to establish secure access to your account. We will also ask you for your name, shipping and billing addresses, phone number, email address, payment information and other personal information or preferences. This contact information allows you to:

Buy items without having to re-enter your personal information every time you purchase a product

View details of past purchases from Grove Supply, Inc. 24 hours a day, seven days a week

If you wish to delete your business account, please contact your local branch. If you wish to unsubscribe from email marketing messages, follow the unsubscribe instructions at the bottom of the message. Please allow up to 7 business days for the unsubscribe to take effect.

 

What Do We Use Your Information For?

 

Grove Supply, Inc. uses the information that is collected from the Site to, among other things, better serve its customers. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those partners agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect our or others' rights, property, or safety. Information concerning individuals' usage of our Site will not be disclosed to third parties except in non-personally identifiable aggregate form for marketing, advertising, or other uses.

Any of the information we collect from you may be used in one or more of the following ways:

To complete a transaction/place an order (including inquiries or questions about your order)

To improve the content, product assortment, services and/or the user experience of the website

To send periodic mailings with information on new products and/or promotions

To provide important updates, such as changes to policies, terms and/or conditions

To administer a contest, promotion, survey or other site feature

To send periodic marketing emails

Any other legitimate and lawful business purpose of Grove Supply, Inc.

 

Cookie Usage

 

Cookies are small files stored by a browser on a computer that allow us to capture and remember certain information. They make the personalization of your visit to grovesupplyinc.com possible. Cookies allow us to: identify you as a previous or business account visitor, alert you to new areas of interest, as well as record session information for making appropriate product suggestions in the future. We also use cookies to track anonymous web traffic, as described above.

Third-party services may use cookies, web beacons (also known as clear GIFs or pixel tags) and other tools to collect general information based on your traffic patterns and activities on the Site. This information helps in displaying interest-based content ads on www.grovesupplyinc.com or somewhere else on the Internet. You may opt out of Google’s use of cookies to serve interest-based ads by visiting the Google advertising opt out page. For other third-party services, visit the Network Advertising Initiative opt out page.

Cookies can be managed by accessing the individual settings in your browser. Please note; if you do not accept cookies, you may experience a loss of site functionality. To learn more about cookie management visit: https://www.allaboutcookies.org/.

 

How Do We Protect Your Information

 

Grove Supply, Inc. places the utmost importance on protecting information transmitted via the Site and will take security precautions to protect all such information; However, Grove Supply, Inc. cannot guarantee that any electronic commerce is completely secure. We are not responsible or liable to visitors for any breaches of security or privacy. Each visitor is responsible for taking appropriate precautions and security measures when using sensitive information.

We implement a variety of security measures to maintain the safety of your personal information while entering, submitting, or accessing it on www.grovesupplyinc.com.

We use a secure server. All information supplied during the checkout process is transmitted via Secure Socket Layer (SSL) technology. Only those authorized and required to keep this information confidential have special access rights to our systems.

Once you enter the checkout process, your connection to our server becomes secure. To confirm this, look at the bottom part of your browser window. If you see a closed lock or unbroken key (depending on your browser) you can be confident your information is secure. This can also be confirmed by viewing the URL in your browser window. The first characters of the site address will show "https". If for some reason you do not see these verifications, please contact us directly to place your order.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. If you have questions about how these third parties use and collect data, please carefully read their privacy policies. However, we seek to protect the integrity of Grove Supply, Inc. and welcome any feedback regarding these third-party sites.

 

Retention of Personal Information

 

We retain personal information as long as necessary to fulfill the purposes provided in this Privacy Policy, unless required or permitted by applicable laws.

 

Online Privacy Policy Only

 

This online Privacy Policy applies only to information collected through our website and not to information collected offline.

 

Questions

 

Questions regarding this policy should be directed to Grove Supply, Inc. by emailing privacy@grovesupplyinc.com.

 

Changes to our Privacy Policy

 

We reserve the right, for any reason, to update our Privacy Policy as necessary. In the event it is updated, we will indicate the effective date of the changes below. We encourage you to return to this page often to ensure your knowledge of the current Privacy Policy is up to date.

This policy was last modified on 5/2021

 

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Corporate Headquarters

Grove Supply, Inc
106 Steamboat Dr

Warminster, PA 18974
Phone: (215) 672-8666
Fax: (215-672-8244)

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